Categories
Customer Service Social Media

How to Handle Negative Comments on Social Media In 8 Simple Steps

No matter who you are, what you do, how good you are, the more you grow and become successful the more hate you gonna get. It’s just a matter of time when you will start facing negative social media comments. These negative comments could be from anyone, from a jealous hater to an unsatisfied customer.¬† […]

Categories
Customer Service Social Media

What is General Data Protection Regulation (GDPR)? – Prepare Yourself For This New EU Law

GDPR! is finally here. The term entered with a BANG! And big players like¬†Google, Facebook, WhatsApp and other social media are already under its claws. Lately, you must have noticed that almost all the social media platforms have changed or updated their privacy policies. And you must have received tons of emails regarding the same. […]