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Customer Service

Roseate House: Live Camera Access to Kitchen & Home Delivery

While brands and companies are scratching their head to keep the business running in the pandemic and lockdown, Roseate House has shown an exceptional example of divergent thinking. The hotel industry in India has hit the rock bottom. As per Statista, In 2020, revenue in the Hotels segment in India is projected to reach US$4,022m […]

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Brand Marketing Customer Service

Tim Hortons Hero Cups Featuring Essential Workers

What could be better than receiving a heartfelt appreciation for your effort? Tim Hortons has done something similar for their Canadian guests who have worked in the front line during the COVID-19 pandemic. Tim Hortons, a fast-food restaurant chain specialized in coffee, doughnuts, and other fast food items have launched a new print of cups […]

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Customer Service

7 STEPS HOW TO HANDLE AN ANGRY CUSTOMER AT RESTAURANT

Handling an angry customer at a restaurant while managing the restaurant’s daily operations is not a walk in the park. Trust me when I say that as I work as a Restaurant Manager. While running daily operations many things can go south. One of which could be dealing with an irate customer. There could be […]

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Customer Service

DOMINO’S PIZZA LAUNCHES “ZERO CONTACT DELIVERY” SERVICE

The last couple of months have been very difficult for everyone due to the sudden outbreak of COVID-19 or Novel Corona. Just like any other industry, it has affected the food industry terribly around the globe. People are really concerned about their safety because of the easy transmission of coronavirus from an infected person to […]

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Customer Service Social Media

How to Handle Negative Comments on Social Media In 8 Simple Steps

No matter who you are, what you do, how good you are, the more you grow and become successful the more hate you gonna get. It’s just a matter of time when you will start facing negative social media comments. These negative comments could be from anyone, from a jealous hater to an unsatisfied customer.  […]